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FAQ

Frequently Asked Questions

All works listed on Renkli are original and one-of-a-kind. Print of any artwork is not available. Back or right bottom of the artwork is signed by the artist, and the location of the signature depends on the type of the work and/or materials used. A similar version of an artwork can be done upon request; however, an exact duplication is not possible.

Allow 2-4 business days for your order to be processed. Shipping with USPS Economy, however; other options can be considered upon request. Please send a message before placing your order if you have a preferred courier and/or shipping method. There is a $20 flat rate for shipping and handling.  Delivery time depends on the size of the artwork and the ultimate destination.  Updates and tracking number will be emailed. Currently shipping only within the US. Please contact via e-mail for international shipping options.

Unfortunately returns are not accepted. Please send a message if you want to have more details, photos and/or videos of the artwork you are planning to purchase

The credit cards bearing a Visa, Mastercard, American Express, Discover, JCB, or UnionPay logo are accepted through Square. Tax is included in the prices.

Please send an email to [email protected] detailing your request.

Care Instructions

Care for the artwork varies on the type of material used. Most of the artwork comes with a frame. See below for the details in case framing is not available:

Ribbon

This is a type of fabric mostly made from synthetic. It can get dusty and cleaning sprays or wet wipes never be used to clean it. A delicate duster or soft makeup brush may be used very gently to clean up any buildup. Never display this type of artwork where there is steam or humidity. Direct sunlight will cause the colors to fade. Covered outdoor display is also not recommended.

Paper/Cardstock

Protect this type of artwork from strokes and similar activities like dropping, or disfigurement is possible. Any type of wet cleaning product will damage the work. A delicate duster or soft makeup brush may be used very gently to clean up any buildup. Never display this type of artwork where there is steam or humidity. Covered outdoor display is also not recommended.

Painting

Acrylic paint is used for the artwork and that is water-based. The artwork can be on paper, stretched cotton or duck canvas, or wood canvas. Framing is recommended if the artwork is on paper and a floating frame with no glass is better for the works on canvases. The paintings without frame are varnished, however wiping, or spraying for cleaning purposes are not recommended.